:root{--bg: #f6f7fb;--panel: #ffffff;--text: #0f172a;--muted: #64748b;--border: rgba(15, 23, 42, .1);--primary: #2563eb;--primary-600: #1d4ed8;--danger: #dc2626;--radius-sm: 10px;--radius-md: 14px;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .06);--shadow-md: 0 10px 30px rgba(15, 23, 42, .08);--space-1: 6px;--space-2: 10px;--space-3: 14px;--space-4: 18px;--container: 980px;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:400;color:var(--text);background-color:var(--bg);font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}body{margin:0;min-height:100vh;background:radial-gradient(1200px 600px at 50% -200px,#2563eb29,#2563eb00 60%),var(--bg)}a{color:inherit;text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3{margin:0;line-height:1.2}p{margin:0}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.appShell{min-height:100vh}.topbar{position:sticky;top:0;z-index:10;background:#ffffffeb;border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.topbarInner{max-width:var(--container);margin:0 auto;padding:12px 16px;display:flex;flex-direction:column;align-items:stretch;gap:10px}.brand{font-weight:700;color:var(--text);text-decoration:none;letter-spacing:-.01em}.nav{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.nav a{padding:10px 12px;border-radius:999px;border:1px solid var(--border);background:#0f172a08;color:#0f172ad1;text-decoration:none;text-align:center;font-weight:600;font-size:14px}.nav a:hover{background:#2563eb1a;border-color:#2563eb40;text-decoration:none}.nav a.active{background:#2563eb1f;border-color:#2563eb59;color:var(--text)}.content{max-width:var(--container);margin:0 auto;padding:16px}.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-md);padding:16px;box-shadow:var(--shadow-sm)}.stack{display:grid;gap:12px}.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}.rowBetween{justify-content:space-between}.flex1{flex:1}.muted{color:var(--muted)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 14px;border-radius:12px;border:1px solid rgba(37,99,235,.35);background:var(--primary);color:#fff;text-decoration:none;cursor:pointer;font-weight:700;box-shadow:0 8px 22px #2563eb33;transition:transform .12s ease,background .12s ease,box-shadow .12s ease}.btn:hover{background:var(--primary-600);text-decoration:none}.btn:active{transform:translateY(1px);box-shadow:0 6px 16px #2563eb2e}.btn:disabled{opacity:.6;cursor:not-allowed}.btnSecondary{background:#fff;color:var(--text);border-color:var(--border);box-shadow:none}.btnSecondary:hover{background:#0f172a0a}input,textarea,select{width:100%;padding:10px 12px;border-radius:12px;border:1px solid var(--border);background:#fff;color:var(--text)}input:focus,textarea:focus,select:focus{outline:none;border-color:#2563eb80;box-shadow:0 0 0 4px #2563eb29}label{font-weight:600;color:var(--text);display:grid;gap:6px}ul{padding-left:18px;margin:0}@media(min-width:640px){.topbarInner{flex-direction:row;align-items:center;justify-content:space-between;gap:12px}.nav{display:flex;gap:10px}}@media(max-width:520px){.row{flex-direction:column;align-items:stretch}.btn{width:100%}}.pageTitle{font-size:22px;letter-spacing:-.02em}.cardTitle{font-size:18px}.cardSubtitle{color:var(--muted);font-size:14px}.heroCard{padding:18px;background:linear-gradient(180deg,#2563eb1a,#fff0 45%),var(--panel)}.alert{padding:12px;border-radius:12px;border:1px solid var(--border);background:#0f172a08;color:#0f172ad9}.alertError{border-color:#dc262659;background:#dc262614;color:#7f1d1df2}.ticketList{display:grid;gap:10px}.ticketItem{display:grid;grid-template-columns:1fr;gap:6px;padding:12px;border-radius:14px;border:1px solid var(--border);background:#ffffffb3;transition:transform .12s ease,box-shadow .12s ease,background .12s ease}.ticketItem:hover{text-decoration:none;background:#fff;box-shadow:var(--shadow-md)}.ticketItemTop{display:flex;align-items:center;justify-content:space-between;gap:10px}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:800;border:1px solid var(--border);background:#0f172a0a}.badge--received{border-color:#eab30866;background:#eab30824}.badge--inprogress{border-color:#2563eb73;background:#2563eb24}.badge--forwarded{border-color:#7c3aed66;background:#7c3aed24}.badge--done{border-color:#22c55e66;background:#22c55e24}.imageGrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px}.imageThumb{width:100%;height:110px;object-fit:cover;border-radius:12px;border:1px solid var(--border);background:#0f172a05}.imageThumbButton{padding:0;border:0;background:transparent;cursor:pointer;border-radius:12px;text-align:left}.imageThumbButton:focus-visible{outline:3px solid rgba(37,99,235,.55);outline-offset:2px}.lightboxOverlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000;padding:16px;background:#0f172ae0;display:grid;place-items:center}.lightboxDialog{width:100%;max-width:980px}.lightboxTop{display:flex;justify-content:flex-end;gap:10px;margin-bottom:10px}.lightboxLink{color:#ffffffe6;text-decoration:underline;align-self:center}.lightboxClose{padding:10px 12px;border-radius:12px;border:1px solid rgba(255,255,255,.25);background:#ffffff1a;color:#fffffff2;cursor:pointer}.lightboxClose:hover{background:#ffffff29}.lightboxClose:focus-visible{outline:3px solid rgba(37,99,235,.75);outline-offset:2px}.lightboxImage{width:100%;max-height:80vh;object-fit:contain;border-radius:14px;border:1px solid rgba(255,255,255,.12);background:#00000040}.photoPreview{width:100%;max-height:240px;object-fit:cover;border-radius:14px;border:1px solid var(--border);background:#0f172a05}@media(min-width:640px){.pageTitle{font-size:26px}}